
2024 GOALS
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WE SET 32 AMBITIOUS GOALS TO BE MET BY 2024 AND ARE IN THE PROCESS OF UPDATING THEM FOR 2025-2030.
CARING FOR OUR COMMUNITIES
• Increase our social value year on year
• Support the strategic aims of our key charity & community partners
• Donate £1,000 per employee annually for our chosen charities, and sustainability initiatives
• Achieve a volunteering rate of over 50%
• Support local businesses and seek new opportunities to engage the local community
• Achieve 70% diversity & inclusion satisfaction rating on the internal staff survey
• Further develop a more structured and consistent internship programme
• Achieve 70% health & wellbeing satisfaction rating on the internal staff survey
• Ensure 100% of staff have a tracked development process with embedded targets
• Life Worth Living training targets
• Create an internal mentoring programme
• 100% of design led staff have a yearly objective to build internal and external knowledge of sustainable technologies and design

PROTECTING OUR AIR, LAND & SEA
• Reduce energy consumption across the business (2017 baseline)
• Use 100% renewable energy across all our buildings
• Achieve The Planet Mark Certification every year
• Set and achieve one annual conservation project
• Zero waste to landfill
• 70% of all waste recycled
• Eliminate single-use products

LEADING OUR INDUSTRIES
• Be recognised as a leader in sustainable design innovation
• Deliver two thought leadership pieces on sustainable design for our industries
• Build sustainable technologies and design into our processes
• Create a model for sustainable design based on zero carbon principles
• New business models contribute 5% to our turnover
• Support the circular economy through our services and design practices, workplace and public affairs activities
• Create and implement a long-term plan for preserving our crafts and heritage

CORPORATE GOVERNANCE & COMPLIANCE
• Reduce business travel by 20% per FTE (2019 Baseline)
• 30% of all business travel to use sustainable modes
• Develop a sustainable procurement policy for suppliers and sustainable guidance for partners
• Create and implement a sustainability communication plan
• Annual report on our Life Worth Living progress
• Achieve 100% of our Life Worth Living targets while complying with all legislation and new business requirements as they come into force
• Maintain the highest data quality score (20 points) with The Planet Mark Certification.
